Abdul is not only the Managing Director of Grace Remote Support Services, he is a compassionate and dedicated about support worr with a genuine passion for making a positive difference in the lives of individuals in need. With several years of experience in the field, he has developed a deep understanding of the challenges faced by those requiring support and is committed to providing them with the highest level of care and assistance. Abdul's qualifications include an Advanced Diploma of Business, Advance Diploma of Community Sector Management  and a Graduate Diploma of Strategic Leadership.

Abdul possesses a diverse skill set that enables him to adapt to the unique needs of each individual she supports. He is adept at building trust and rapport, establishing strong relationships with his clients and their families, and creating a comfortable and safe environment for them. Abdul understands the importance of active listening and communication, ensuring that his clients’ voices are heard and respected.

As a support worker, Abdul is well-versed in assisting individuals with daily activities, such as personal care, meal preparation, and medication management. He recognizes the significance of promoting independence and encourages his clients to participate in decision-making processes, fostering a sense of empowerment and autonomy.

Abdul’s empathetic nature and patience allow him to provide emotional support to those who may be experiencing difficult times. He has a deep understanding of mental health issues and is skilled at offering reassurance, encouragement, and a listening ear. His non-judgmental and compassionate approach creates a safe space for individuals to express their emotions and concerns.

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As a Specialist Team Leader at Grace Remote Support Services, Emily plays an important role in ensuring participants receive safe, respectful, culturally responsive and person-centred supports. She provides leadership and guidance to Support Workers while helping coordinate the complex and multidisciplinary supports required to meet each participant's individual needs.

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Emily’s approach is centred on recognising and respecting each person’s culture, values, traditions, family and community connections. She is committed to building genuine relationships with participants and empowering them to exercise choice and control, work towards their personal goals, develop independence and enhance their overall wellbeing.

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In her leadership role, Emily provides day-to-day mentoring, coaching and guidance to Support Workers, supporting staff to understand participant needs, implement person-centred practices and maintain high standards of service delivery. She also assists with identifying staff training needs, developing staff competency and promoting a positive and supportive workplace culture.

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Emily works collaboratively with participants, families, Support Coordinators, Behaviour Support Practitioners, allied health professionals, medical teams and GRSS management. She helps coordinate specialist recommendations, health and medical appointments, Behaviour Support Plans and other supports to ensure important information is effectively communicated and translated into participants' everyday support.

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Isaac is a dedicated and compassionate support worker with a unique blend of skills in disability support and culinary expertise. With a Certificate IV in Disability, he has a thorough understanding of best practices in providing person-centred support, ensuring clients receive respectful, safe, and empowering assistance in their daily lives. Isaac is trained in various aspects of disability care, from personal assistance to promoting independence and advocating for client needs.

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Complementing this is his Certificate IV in Cookery, which brings added value to the care experience. With formal training in cooking, Isaac is skilled in preparing nutritious, delicious meals tailored to specific dietary requirements. He enjoys creating meal plans that cater to individual preferences and health needs, understanding how vital nutrition is for well-being.

Leonard compassionate and dedicated support worker with a Certificate III in Individual Support (Ageing) and a background in hospitality. With a strong commitment to delivering safe, appropriate, and high-quality client care, he ensures that individuals receive the support they need to maintain their well-being and independence.

A results-driven professional, Leonard has a proven track record of providing exceptional care to clients while effectively supporting healthcare professionals. With experience in both the care and hospitality industries, he brings excellent communication, interpersonal, and service-oriented skills to the role.

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Leonard's dedication to adhering to facility standard operating procedures, ensures a high standard of care, safety, and professionalism in all interactions. Whether assisting with daily activities, offering emotional support, or fostering a comfortable and respectful environment, Leonard is committed to enhancing the quality of life for every client. 

Yolanda has 20 years experience in the education sector where she has held leadership roles, specialising in training, inclusion practices and teaching from primary to high school. She holds a Certificate IV in Training and Assessment and has worked for an RTO.

Yolanda is a dedicated teacher and support worker, having worked in remote Indigenous communities for 10 years throughout her career. She is committed to promoting educational opportunities and empowering Indigenous communities. Working in Indigenous communities, Yolanda developed a deep connection with the culture and immersed herself to enable herself to be educated by the locals.

As a child, Yolanda witnessed the challenges faced by so many due to limited access to quality education and resources. Determined to make a difference, she pursued a degree in Social Science and Education, specializing in community development and primary education, to gain the necessary knowledge and skills to then work remotely.

In addition to her role as a teacher, Yolanda also serves as a leader of  inclusion support, addressing the diverse needs of the Indigenous community she served. She understands the complex social, emotional, and cultural challenges faced by Indigenous students and their families. Yolanda actively collaborates with other professionals, community leaders, and organizations to develop and implement programs that promote holistic well-being, cultural preservation, and academic success.

 

Alex brings a strong combination of leadership, disability support, human resources and workforce coordination experience to his role as Team Leader.

With a Certificate III in Individual Support and an Associate Degree in Business, Alex has extensive experience working across disability support, aged care, human resources and rostering. His direct support experience includes assisting people with personal care, medication, daily living skills, community participation and building greater independence.

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Alex is an experienced people leader with a strong focus on teamwork, communication and building positive working relationships. He brings excellent organisational and problem-solving skills and is passionate about supporting staff to work together effectively while maintaining a high standard of participant-centred support.

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His background in human resources and workforce coordination also provides valuable experience in staff development, training, performance, rostering, compliance and operational coordination.

As Team Leader, Alex supports the GRSS team to provide safe, respectful and consistent supports, while promoting independence, choice and positive outcomes for the people we support. His approachable, people-focused leadership style makes him a valuable part of the Grace Remote Support Services team.

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Mykala joined Grace Remote Support Services to provide services in Daly River in the Northern Territory. Mykala is a local Aboriginal woman from Daly River and has a lot of cultural knowledge. Mykala is developing her skills in taking her client to meet healthcare services, accessing community and teaching the client skills around the home.

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Mykala has a strong service orientated support practices and is a welcoming respected community member.